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Refund Policy

Last updated: 1st July 2026

At Immignis LLC, we are committed to transparency in our immigration services. This Refund Policy outlines the terms under which refunds may be requested and issued.

1. Service Fees

Service fees for each immigration package (EB-1A, EB-2 NIW, Post-Approval Consular Processing, Adjustment of Status, and other services) are as stated at the time of enrollment, payable in full or through approved installment plans. This fee covers case strategy, document preparation, and filing support provided directly by Immignis LLC.

2. Government and Third-Party Fees

USCIS filing fees, government processing fees, biometrics fees, and any other third-party costs (e.g. translation services, courier fees, expert opinion letters) are not included in the service fee and are non-refundable, as these are payments made to government agencies or independent third parties outside our control.

3. Installment Payments

Clients who opt for installment payments may view their case progress and pay subsequent installments as milestones are completed. Refund eligibility for installment plans is assessed based on the stage of service completed at the time of the refund request (see Section 4).

4. Refund Eligibility

Before work begins: If a refund is requested before any case work has commenced, normally within 7 days of the first payment, clients are eligible for a full refund of amounts paid to Immignis LLC, minus any non-refundable government or third-party fees already incurred.

Refund requests made after this period, or after work has commenced, will be considered at the sole discretion of Immignis LLC.

After work has begun: Once case work has started, including but not limited to profile review, document preparation, drafting, or filing activity, refunds are prorated based on the stage of completion and services already rendered.

After case completion/filing: Once the service deliverables have been completed and the case filed, no refund will be issued, as services have been fully rendered.

5. Non-Refundable Circumstances

Refunds will not be issued in the following cases:

  • Denial, rejection, or delay of any immigration petition or visa application by USCIS or any government authority, as outcomes of these processes are determined by the respective agency and are outside our control.
  • Client-provided information found to be false, misleading, or withheld.
  • Change of mind after services have been substantially delivered.

6. How to Request a Refund

To request a refund, please contact us in writing at info@immignis.us with your name, service purchased, payment date, and reason for the request. Refund requests are reviewed on a case-by-case basis and typically processed within 7 business days of approval.

7. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

8. Contact Us

For questions about this Refund Policy, please reach out via our Contact Us page or email: info@immignis.us